Privacy Policy

Olive Homecare Services (“we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you share with us when inquiring about or receiving our services, including respite care, limited transportation, skilled in-home nursing, VA-related support, community inclusion programs, and recreational or supportive activities. When you contact us through our website, we may collect information such as your name, phone number, email address, home address, and any additional details you choose to provide. We use this information only to respond to inquiries, coordinate services, schedule visits, and maintain accurate internal records. We do not collect online payments, and we do not sell, trade, or rent your personal information. Your information may only be shared when required by law or when necessary to provide services you request. We take reasonable steps to safeguard your data, though no online transmission is entirely guaranteed. Our website may use cookies or similar technologies to enhance functionality, and you may adjust your browser settings to control cookie use. You may contact us at any time to request access to, correction of, or deletion of your information. For privacy questions, please contact Olive Homecare Services at [your-email@example.com], Rhode Island, USA. This Privacy Policy may be updated periodically, with changes posted on this page.

Terms of Service (TOS)

By using the Olive Homecare Services website and contacting us for services, you agree to the terms outlined here. Our website provides general information about the services we offer, including respite services, limited transportation, skilled in-home nursing, VA-related support, community inclusion, and recreational or supportive activities. Information on this site is provided for informational purposes only and does not replace professional medical or legal advice. All service arrangements, schedules, and care plans are finalized through direct communication with our staff and may require assessments, eligibility verification, or provider agreements. While we aim to keep our website accurate and up-to-date, we do not guarantee that all information is free of errors or omissions. We reserve the right to update, modify, or discontinue any part of our website or services at any time without notice. By contacting us, you agree not to misuse our website or attempt to access any restricted parts of our system. Olive Homecare Services is not liable for any damages resulting from website use, technical issues, or reliance on online content. If you do not agree with these terms, please do not use our website. For questions regarding these Terms, contact us at [your-email@example.com].

HIPAA-Friendly Notice (Non-medical Website Disclaimer)

Olive Homecare Services takes client confidentiality seriously. Although our website does not collect or request protected health information (PHI), any health-related details shared with us during service coordination are handled in accordance with applicable privacy standards. We do not ask for medical history, diagnoses, or treatment information through our website forms. Any PHI provided during in-person assessments, phone calls, or service delivery is safeguarded with strict confidentiality measures and is only used for purposes directly related to providing homecare or nursing services. If you require more information about how we handle health information, please contact us directly at [your-email@example.com].

Cancellation / Rescheduling Policy

We understand that plans may change. Clients may cancel or reschedule appointments by contacting Olive Homecare Services at least 24 hours in advance whenever possible. Last-minute cancellations may affect staffing availability or scheduling priority for future services. In the case of unexpected emergencies, we will make reasonable accommodations. If a caregiver or nurse must cancel due to illness or unforeseen circumstances, we will notify you as soon as possible and work to reschedule promptly.

Service Disclaimer

Olive Homecare Services provides non-medical and skilled nursing support as outlined in our service descriptions. Services may vary based on staffing, client needs, assessments, and eligibility requirements. Recreational activities, community inclusion programs, and transportation services are provided based on safety considerations and availability. Nothing on our website guarantees eligibility, approval, or availability of specific services until confirmed directly with our staff.

About Us

At Olive Homecare Services, our mission is to provide compassionate, reliable, and person-centered support to individuals and families throughout Rhode Island. We believe every client deserves dignity, respect, and the highest quality of care. Whether through skilled nursing, respite support, community inclusion, limited transportation, or recreational and supportive activities, we are dedicated to enhancing independence, comfort, and quality of life. Our team is committed to serving our community with integrity, professionalism, and heart.